Copy of SHIPPING & RETURNS - original
Our primary Carrier is UPS.
– Free for orders over $150, $5 Flat Otherwise
2-5 business days, depending on the destination. Order ships within 48 hours of receipt M-F.
UPS 2 DAY AIR
– $18 Flat Rate 2 Business days.
Will ship same day if order received by 12pm (Pacific). Otherwise will ship next business day.
UPS NEXT DAY AIR
– $25 Flat Rate
Overnight shipping with next business day delivery by 3 PM to most areas.
Will ship same day is ordered received by 12pm (Pacific). Otherwise will ship next business day.
We currently only ship to Canada and Mexico.
USPS Priority Mail- $30 Flat Rate
We strive to make customers completely satisfied with their gr.dano purchase and want you to wear and love it! So if for any reason you are not completely happy with your purchase we will gladly accept the return of any unworn or damaged gr.dano item for free for a refund or exchange within 30 days of purchase. Please note final sale items are not returnable and gift returns can be exchanged for another size or item.
• Send an email to firstname.lastname@example.org with RETURN REQUEST in the subject line
• We will email you a PDF return label that you will have to print out and attach to the box.
• Include your name, order number and requested transaction (return or exchange) If exchange, include style, size and color requested.
• Once we receive and process your return/exchange we will promptly email you.
• Should you need more assistance feel free to contact us with any questions at: email@example.com or 415-331-7969